Kelmer logo

KELMER DUBAI

Tax & Legal

Internationalization & Marketing

Accounting & Bookkeeping

PRO Services

Real Estate Consultancy

Financial Consultancy

Tax & Legal

Internationalization & Marketing

Accounting & Bookkeeping

PRO Services

Real Estate Consultancy

Financial Consultancy

DUBAI – KELMER MIDDLE EAST LLC

 

Kelmer Middle East is an International Service Organization helping companies in their access to the fast-growing UAE market, setting up and developing business opportunities. Kelmer Middle East boasts of a dynamic team of goal-oriented consultants who have developed a specialized local expertise in a wide range of business sectors.

In order to provide a high-level and comprehensive assistance, our structure is supported by various departments offering the following services:

  • Tax & Legal
  • Internationalization & Marketing
  • Accounting & Bookkeeping
  • Financial Consultancy
  • PRO Services
  • Real Estate Consultancy

Our Services

The United Arab Emirates and Dubai in particular has fast developed into one of the most important centers of International Trade and Finance. Strategically located between the East and the West, the Country has gained position as a logistic hub and a gate to the Middle and Far East markets for European companies. 

Thanks to our extensive experience gained from long-termed, strong ties with the local Authorities and business community, Kelmer Middle East proudly offers, since 2007, a comprehensive and customized assistance that facilitates entrepreneurial activities. 

Through dedicated services, aimed at bridging ties between our clients and the local business, solving bureaucratic, administrative and fiscal issues, Kelmer’s consultancy ranges from start-up support to day-to-day or extraordinary activities.

Tax & Legal

We can provide customized assistance to our clients who are beginning a new life and business experience in Dubai. Thanks to our solid expertise, we can help you in preparing and submitting all the necessary documents, hence allowing you to benefit from the numerous advantages of obtaining a Dubai residency status.

The diversified and broad range of services within this department are divided into Corporate and Individual.

Corporate

  • Formation of companies (Incorporation)
    1. Formation of legal entities in mainland Dubai – companies, branches, representative offices
    2. Formation of legal entities in the Free Zones
    3. Obtainment of several types of licenses
    4. Selection of a local partner or agent
    5. Trade name selection and reservation
    6. Drafting and reviewing of legal documents and agreements between partners
    7. Renewal of permits and licenses
  • Consultancy on current legislations and regulations in the UAE
  • Assistance to drafting a business plan and selection of a most suitable legal form
  • Assistance during the start-up phase
  • M & A operations
  • Trademark registration
  • Relocation services for both company employees or individuals

Individual

  • Assistance to employee related activities (processing of visas, labor card, Emirates ID & E-gate, medical insurance, driving license, etc.)
  • Transfer of tax residency
  • Research of residential properties and activation of related services (utilities, P.O. Box, etc.)
  • Assistance in renting, purchasing and registering of vehicles
  • Assistance in finding suitable health and property insurance packages
  • Research of appropriate schooling institutes
Internationalisation & Marketing

Internationalisation

  • Trade analysis on different sectors
  • Market surveys on proposed products/services
  • Organization of inbound and outbound trade and scouting missions, individual or collective
  • Organization of focused B2B meetings with prominent local operators
  • Identifying local operators (distributors, buyers, agents)
  • Marketing & logistics support to exhibitors during trade fairs and workshops
  • Organization of sector oriented seminars and workshops, locally and internationally

Marketing & Communication

 

  • Organization of corporate and/or networking events
  • Editing & Copywriting of promotional material such as brochures, product information, website contents, editorials, etc.
  • Preparation of marketing plans along with advertising and digital campaigns
  • Web design & brand identity
 
Accounting & Bookkeeping

We are responsible for the recording and maintenance of our client’s accounting records in accordance with the Generally Accepted Accounting Practice in U.A.E. and the services include:

  • Bookkeeping/recording of all journal entries
  • Bank/Cash, Inventory and Intercompany reconciliations
  • Performing Logistic functions such as clearance of consignments and related documentation
  • Performing Accounts Receivables and Payables functions
  • Processing of clients employees’ payroll through Wage Protection System (WPS), preparation of pay slips and calculation of gratuity as per the Dubai Labour Law
  • Finalization of annual Financial Statements ready for audit in compliance with the International Financial Reporting Standards (IFRS) and Generally Accepted Accounting Principles (GAAP)
  • Analysis of business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses.
  • Developing, maintaining, and analyzing budgets and as well as preparing periodic reports that compare budgeted costs to actual costs.

VAT Services

  • VAT registration / amendments / cancellation – applications
  • VAT Law compliance
  • VAT return filing submission
  • VAT refund filing submission
  • Reconsideration form submission
  • Voluntary Disclosure form submission
Financial Consultancy (by KMFK)

Headquartered in London, KMFK is a Kelmer Group company incorporated to drive the needs of Private Equity funds, Venture Capital funds, Investment Club, Investment Company, family offices, and all companies whom aim to undertake the internationalization process. KMFK will handle relations between investors and companies throughout Kelmer global network. KMFK is an advisor at the forefront of addressing key issues on the global markets today with a local focus in the major foreign countries.

KMFK standard services include: 

  • Fundraising mandate
  • Corporate finance (maximizing shareholders value through long and short-term financial planning and strategies)
  • Assets management analysis and reviews
  • Financial risk management analysis
  • Financials documentation (memorandum, financials plan) and dossier for investors
  • Later stage development capital
  • Setting up and running SIF (sub level fund manager mandate)
  • Setup and building portfolio of target companies
  • Benchmark analysis
  • Technical Analysis of the financial markets
  • International relations between investors and companies
  • Private Equity Transaction Advisory Services

Others financial services are available upon request. 

HR & PRO Services

Kelmer provides solutions and services to its client’s organizations in the field of recruitment. We are committed to fit the right people for the right job.

By this, we are able to bring out the best performance from the candidate and deliver efficient human resource to the client’s organization.

1. RECRUITMENT

  • Job Order
  • Screening & Selection of candidates
  • Initial interview with candidates
  • Reference Checks
  • CV presentation to Client
  • Interview preparation with Client
  • Follow up after interview
  • Salary negotiation
  • Signing of contract

2. EMPLOYEE RELATIONS & MANAGEMENT

  • HR Policies & Employee Handbook
  • Induction of new employees
  • Attendance & Leave Management
  • Appraisals & Performance Management Systems
  • Assistance in managing Conduct Issues
  • Assistance in drawing up Offer Letters, Employment Contracts, Warning Letters, Termination Letters, etc.
  • Assistance in calculation of End of Service benefits in compliance with the UAE Labor Law

3. PRO SERVICES

  • Processing of employee visas
  • Processing of employee labor contracts with the Ministry of Labor
  • Renewals of employee visas and labor contracts
  • Cancellation of employee visas and labor contracts
Real Estate Consultancy

The importance and the peculiarity of Dubai’s real estate market requires specific administrative and legal support. Kelmer M.E. is able to assist its clients in real estate transactions by offering its professional competence and thereby helping them settle successful negotiations with parties involved. In addition to acting as an intermediate and preparing all necessary documents, we also assist our clients in drafting and managing lease agreements.

 

  • Consultancy on market trends and up-to-date regulations
  • Assistance and consultancy during the process of purchase/lease of the property
  • Assistance in settling real estate disputes

Kelmer Middle East LLC

Rooftop MSM 2 Building, Al Safa 1st,
Sheikh Zayed Road Dubai

Kelmer Middle East LLC

Company registered in Dubai, United Arab Emirates

ADDRESS

Rooftop MSM 2 Building, Al Safa 1st,
Sheikh Zayed Road Dubai

PHONE

+971 4 335 8111

FAX

+971 4 335 9119

E-MAIL

dubai@kelmer.com

LONDON | DUBLIN | RIYADH | DUBAI | BANGKOK | SINGAPORE | HANOI | HONG KONG | MANILA | SYDNEY |  MIAMI

Kelmer UK Ltd.

Company registered in England, N. 05260622

ADDRESS
3rd Floor East, 12 Bridewell Place
London EC4V 6AP - United Kingdom

PHONE
+44 (0)20 73539200

FAX
+44 (0)20 74270120

E-MAIL
london@draculappd1.sg-host.com

K&P International Consulting Ltd

Company registered in Ireland, N. 571535

ADDRESS
Suite 4.01 Ormond Building,
31-36 Ormond Quay Upper
Arran Quay, Dublin 7, D07 F6DC

PHONE
+353 (0) 1 5313450

FAX
+353 (0) 15313449

E-MAIL
dublin@draculappd1.sg-host.com

Kelmer Middle East LLC

Company registered in Dubai, United Arab Emirates

ADDRESS
Rooftop MSM 2 Building, Al Safa 1st,
Sheikh Zayed Road Dubai

PHONE
+971 4 335 8111

FAX
+971 4 335 9119

E-MAIL
dubai@draculappd1.sg-host.com

Kelmer Ltd. (Hong Kong)

Company registered in Hong Kong S.A.R., CR N. 1232016

ADDRESS
603 Shun Kwong Commercial Building 8,
Des Voeux Road West - Hong Kong

PHONE
+852 3187 7477

FAX
+852 3421 2262

E-MAIL
hongkong@draculappd1.sg-host.com

Kelmer Business Consulting
(Shanghai) CO. LTD.

科摩商务咨询(上海)有限公司
Company registered in China, Uniform Social Credit Code 9131000058680059XE

ADDRESS
Building 8 2nd Floor, 322 Jiaozhou Road,
Jingan District, Shanghai, China - 200040

PHONE
+86 21 3392 6220

FAX
+86 21 6854 2470

E-MAIL
shanghai@draculappd1.sg-host.com

Kelmer Singapore PTE. LTD.

ADDRESS
16 Stanley Street, Level 3
Singapore 068735

PHONE
+65 6222 3985

FAX
+65 6836 6530

E-MAIL
singapore@draculappd1.sg-host.com

Kelmer Vietnam CO. LTD.

COMPANY REGISTRATION NUMBER
0108441553

ADDRESS
8th Floor, Anh Minh Building, 36 Hoang Cau Str.
Dong Da District, Hanoi, Vietnam

PHONE
+84 24 2282 7262

E-MAIL
hanoi@draculappd1.sg-host.com

KELMER USA LLC

In Alliance with WEY and Umberto Bonavita P.A.
COMPANY REGISTRATION NUMBER
L18000251390
Company registered in Miami, FL, USA

ADDRESS
1200 Brickell Avenue, Miami, Florida, 33131

PHONE
+1-786-600-7811

FAX u003cbru003e+971 4 335 9119

E-MAIL
miami@draculappd1.sg-host.com

Kelmer Philippines INC.

IStock Corporation registered in Manila, Philippines.
Company Registration Number CS201820394

ADDRESS
4th floor, Office 447/450, Dusit Thani Manila Ayala Center,
Makati City, 1223 Philippines

PHONE
+63 2 243 6382

FAX
+63 928 9745 790

E-MAIL
manila@draculappd1.sg-host.com

KELMER AUSTRALIA PTY LTD

COMPANY REGISTRATION NUMBER
649 004 651

ADDRESS
lv.12, 90 Arthur Street North Sydney NSW 2026, Australia

PHONE
+61 2 8007 3868

E-MAIL
sydney@draculappd1.sg-host.com


TERMS AND CONDITIONS

Thank you for visiting draculappd1.sg-host.com (the “Website”). Please read these Terms and Conditions carefully and ensure that you understand them. By accessing and using the Website, you indicate that you accept (unconditionally and irrevocably) these Terms and Conditions. If you do not agree to these Terms and Conditions, please refrain from using our Website and exit immediately.

Information about us

The domain draculappd1.sg-host.com is owned by Kelmer UK Ltd., whose registered address is 3rd Floor East, 12 Bridewell Place, London EC4V 6AP - United Kingdom. Kelmer UK Ltd. is registered in England, incorporation number 05260622.
The Website is operated by Kelmer Middle East LLC, whose registered address is Arenco Tower - Office 807, Dubai Media City, P.O. Box 214525, Dubai - U.A.E.

Modification of Terms and Conditions

We may change these terms and conditions at any time without advance notice. Changed terms will become effective once posted on the Website, and will not have any retrospective effect. Your continued use of this Website after any change means you have accepted the changed terms and conditions. You should periodically visit this page to review the current terms and conditions.

Access to the Website

Access to the Website is free of charge.
No part of the Website requires payment of any kind in order to access or use it. It is your responsibility to make any and all arrangements necessary in order to access the Website.
Access to the Website is provided “as is” and on an “as available” basis. We may alter, suspend or discontinue the Website (or any part of it) at any time and without notice. We will not be liable to you in any way if the Website (or any part of it) is unavailable at any time and for any period.

Intellectual Property

All trademarks, copyright, database rights and other intellectual property rights in the content and materials included on the Website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations (as well as the organization and lay out of the Website), and software are the property of Kelmer UK Ltd., its affiliates or its content suppliers and is protected by international trademark copyright and database laws and treaties around the world. All such rights are reserved.

This Website is for the your personal, non-commercial use and you may access, view and use it in a web browser (including any web browsing capability built into other types of software or app); download any part of it for caching; print, download or save pages for later and/or offline viewing.

You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this Website. You also agree not to create and/or publish your own database that features all or any part of this Website without our prior written express consent. Our status (and that of any identified content suppliers or third party links or pointers) as authors of the material on our Website must always be acknowledged.

Link to the Website

You may link to the Website or any page of the Website provided that:
- you do so in a fair and legal manner;
- you do not do so in a manner that suggests any form of association, endorsement or approval on our part where none exists;
- you do not use any logos or trademarks displayed on the Website without express written permission;
- you do not do so in a way that is calculated to damage our reputation or to take unfair advantage of it.

You agree not to link to the Website from any other site the main content of which contains material that:
- is sexually explicit;
- is obscene, deliberately offensive, hateful or otherwise inflammatory;
- promotes violence;
- promotes or assists in any form of unlawful activity;
- discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation, or age;
- is designed or is otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;
- is calculated or is otherwise likely to deceive another person;
- is designed or is otherwise likely to infringe (or to threaten to infringe) another person’s privacy;
- misleadingly impersonates any person or otherwise misrepresents the identity or affiliation of a particular person in a way that is calculated to deceive (obvious parodies are not included in this definition provided that they do not fall within any of the other provisions);
- implies any form of affiliation with us where none exists;
- infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, trademarks and database rights) of any other party;
- is made in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.

These content restrictions do not apply to content submitted to sites by other users. You are not, for example, prohibited from posting links on general-purpose social networking sites merely because another user may post such content.  You are, however, prohibited from posting links on websites which focus on or encourage the submission of such content from users.

Links to other website

This Website may contain links and pointers to Internet sites maintained by third parties. We do not operate or control in any respect any information, products or services on such third-party sites. Third party links and pointers are included solely for your convenience, and do not constitute any endorsement by us. You assume sole responsibility for use of third party links and pointers.

Disclaimers

The content on the Website does not constitute advice on which you should rely. It is provided for general information purposes only. Professional or specialist advice should always be sought before taking any action relating to business consultancy.

We make no representation, warranty, or guarantee that the Website will meet your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure. We make reasonable efforts to ensure that the content on the Website is complete, accurate, and up-to-date. We do not, however, make any representations, warranties or guarantees (whether express or implied) that the content is complete, accurate, or up-to-date.

Liability

To the fullest extent permissible by law, we accept no liability to any user for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) the Website or the use of or reliance upon any content included on the Website.

To the fullest extent permissible by law, we exclude all representations, warranties, and guarantees (whether express or implied) that may apply to the Website or any of its content.

The Website is intended for non-commercial use only. If you are a commercial user, we accept no liability for loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.

We exercise all reasonable skill and care to ensure that the Website is free from viruses and other malware. We accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material or event that may adversely affect your hardware, software, data or other material that occurs as a result of your use of the Website (including the downloading of any content from it) or any other site referred to on the Website.

We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship.

Viruses, Malware and Security

We exercise all reasonable skill and care to ensure that the Website is secure and free from viruses and other malware.

You are responsible for protecting your hardware, software, data and other material from viruses, malware, and other internet security risks.
You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via the Website.
You must not attempt to gain unauthorised access to any part of the Website, the server on which the Website is stored, or any other server, computer, or database connected to the Website.
You must not attack the Website by means of a denial of service attack, a distributed denial of service attack, or by any other means.

Any and all such breaches will be reported to the relevant law enforcement authorities and we will cooperate fully with those authorities by disclosing your identity to them. Your right to use the Website will cease immediately in the event of such a breach.

Acceptable Using Policy

You may only use the Website in a manner that is lawful. Specifically:
- you must ensure that you comply fully with any and all local, national or international laws and/or regulations;
- you must not use the Website in any way, or for any purpose, that is unlawful or fraudulent;
- you must not use the Website to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind;
- you must not use the website in any way, or for any purpose, that is intended to harm any person or persons in any way.

We reserve the right to suspend or terminate your access to the Website if you materially breach any provisions of these Terms and Conditions.  Specifically, we may take one or more of the following actions:
- suspend, whether temporarily or permanently, your right to access to the Website;
- issue you with a written warning;
- take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;
- take further legal action against you as appropriate;
- disclose such information to law enforcement authorities as required or as we deem reasonably necessary;
- any other actions which we deem reasonably appropriate (and lawful).

We hereby exclude any and all liability arising out of any actions (including, but not limited to those set out above) that we may take in response to breaches of these Terms and Conditions.

Privacy and Cookies

Use of the Website is also governed by our privacy policies. These polices are incorporated into these Terms and Conditions (see “Data Protection”).

Contacting us

To contact us, please email us at info@draculappd1.sg-host.com or using any of the methods provided on the contact page at www.draculappd1.sg-host.com/contact.

Communications from us

If we have your contact details, we may from time to time send you important notices by email. Such notices may relate to matters including, but not limited to, interesting news about our services, content updates, service changes and changes to these Terms and Conditions.

We will never send you marketing emails of any kind without your express consent. If you do give such consent, you may opt out at any time. Any and all marketing emails sent by us include an unsubscribe link. If you opt out of receiving emails from us at any time, the cancellation is automatic and immediate.

For questions or complaints about communications from us (including, but not limited to marketing emails), please contact us at info@draculappd1.sg-host.com or via www.draculappd1.sg-host.com/contact.

Data Protection

We may use your personal information (name and email) to reply to any communications you send to us; send you important notices and periodical newsletters. We will not pass on your personal information to any third parties.

We will take all reasonable measures to insure your information will remain confidential and protected from unauthorized access. Despite those measures, we do not warrant unauthorized access to that information can never happen.

Law and Jurisdiction

These Terms and Conditions, and the relationship between you and us (whether contractual or otherwise) shall be governed by, and construed in accordance with, English law.

If you are a consumer, any disputes concerning these Terms and Conditions, the relationship between you and us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.

If you are a business, any disputes concerning these Terms and Conditions, the relationship between you and us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales.

KELMER GROUP’s privacy policy (GDPR version)

INTRODUCTION   

Welcome to the KELMER GROUP’s privacy notice.

Kelmer Group respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

This privacy notice is provided in a layered format so you can click through to the specific areas set out below. Alternatively you can download a pdf version of the policy here

Please also use the Glossary to understand the meaning of some of the terms used in this privacy notice.

GLOSSARY

LAWFUL BASIS  

Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.

Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.

EXTERNAL THIRD PARTIES   

  • Service providers acting as processors based in the United Kingdom who provide IT and system administration services, including billing.
  • Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors, agents and insurers based in the United Kingdom or abroad.
  • Professional advisers acting as legal representatives of counterparties.
  • HM Revenue & Customs, regulators and other authorities and agencies acting as processors or joint controllers based in the United Kingdom or abroad who require reporting of processing activities in certain circumstances.

YOUR LEGAL RIGHTS  

You have the right to:

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms. 

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

Data Processing Terms of Business for Suppliers

DATA PROCESSING TERMS 

In order that you as a service provider and data processor (referred to as “Processor” or “you” or “your”) may provide or continue to provide certain services (the “Services”) to us, the Business and data controller (referred to as “the Business” or “we”, “us” or “our”), you have agreed that these data processing terms (“Terms”) shall apply (notwithstanding any other terms and conditions applicable to the delivery of the Services to the contrary) in order to address the compliance obligations imposed upon the Business and its Clients pursuant to the Data Protection Law. These Terms shall constitute a separate agreement or they may be incorporated by reference in the relevant Services agreement, as the case may be.

BY ACCEPTING ANY MATERIALS FROM THE BUSINESS OR OTHERWISE COMMENCING THE SERVICES (“EFFECTIVE DATE”), YOU AGREE THAT THE PROCESSOR WILL PROCESS BUSINESS PERSONAL DATA IN ACCORDANCE WITH THESE TERMS, WHICH YOU HEREBY ACCEPT FOR AND ON BEHALF OF THE PROCESSOR.

NOW IT IS HEREBY AGREED as follows:

SCHEDULE: Security measures

Processor shall put in place the following measures, as applicable.

Minimum technical measures

  • Firewalls which are properly configured and using the latest software;
  • user access control management;
  • unique passwords of sufficient complexity and regular expiry on all devices;
  • secure configuration on all devices;
  • regular software updates, if appropriate, by using patch management software;
  • timely decommissioning and secure wiping (that renders data unrecoverable) of old software and hardware;
  • real-time protection anti-virus, anti-malware and anti-spyware software;
  • https;
  • encryption of all portable devices ensuring appropriate protection of the key;
  • encryption of personal data in transit by using suitable encryption solutions;
  • multi-factor authentication for remote access;
  • WPA-TKIP secured WiFi access;
  • delinquent web filtering and other appropriate internet access restrictions;
  • intrusion detection and prevention systems;
  • appropriate and proportionate monitoring of personnel; and
  • data backup and disaster recovery measures and procedures.

Minimal organisational measures

  • Vet all personnel including staff, contractors, vendors and suppliers (including Subprocessors) on continuous basis;
  • non-disclosure agreements used with all personnel;
  • regular training of all personnel on confidentiality, data processing obligations, identification of Security Breaches and risks;
  • apply principle of least authority, including a restricted or strictly controlled transit of data and material outside of office;
  • physical security on premises including reception or front desk, security passes, clean desk policy, storage of documents in secure cabinets, secure disposal of materials, CCTV, etc.;
  • apply appropriate policies including Information Security Policy, Data Protection Policy, BYOD, Acceptable Use Policy; limited and monitored personal use of work resources, as appropriate.